Shipping

Thank you for choosing Roupen Jewelry. We are committed to ensuring a seamless shopping experience, including reliable and efficient shipping services for your jewelry purchases.

Shipping Methods: We ship all orders via DHL to provide fast and secure delivery to our customers. DHL offers reliable tracking and timely delivery, ensuring your jewelry reaches you safely and on time.

Shipping Destinations: We currently ship to the following regions:

  • United States of America
  • Australia
  • Europe

Shipping Fees: A shipping fee will apply for orders below $2000, which will be calculated at checkout based on the destination and weight of the package. However, shipping is free for orders above $2000 to these regions.

Processing Time: Orders are typically processed within 1-2 business days after payment verification. During peak seasons or promotional periods, processing times may be slightly longer, but we strive to dispatch your order as quickly as possible.

Delivery Time: Delivery times vary depending on the destination:

  • United States: Estimated delivery within 3-5 business days.
  • Australia: Estimated delivery within 4-7 business days.
  • Europe: Estimated delivery within 3-6 business days.

Please note that these are estimated delivery times and actual delivery may vary due to factors such as customs processing and local postal service efficiency.

Tracking Your Order: Once your order has been shipped, you will receive a shipping confirmation email with a tracking number. You can track the status of your shipment using this number on the DHL website or through our order tracking page.

Customs and Duties: Customers are responsible for any customs duties, taxes, or fees imposed by their country's customs regulations. These charges are not included in the total at checkout and may be collected upon delivery by the courier or customs agency.

Shipping Restrictions: Unfortunately, we are unable to ship to P.O. boxes or APO/FPO addresses at this time. We apologize for any inconvenience this may cause.